| What is your employee hiring policy? |
- Criminal background check, Database check, and state criminal check.
- Two recent employment and character references required.
- Interview and two hours of training.
- Applicants are hired as employees.
- ServicePoint does not hire independent contractors.
- Employees are insured and bonded.
- ServicePoint processes all employee deductions: Medicare, Social Security, and Workers Compensation.
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What associations do you belong to?
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- National Association of Geriatric Care Managers
- Greater Pittsburgh Geriatric Care Managers
- National Private Duty Association
- Southwestern PA Partnership for Aging
- Social Workers in Aging Practice
- Better Business Bureau
- Women's Business Network
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| How do you handle client billing? |
- Invoices mailed monthly.
- Long-term care insurance accepted.
- No payment ever exchanged between caregiver and client.
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| How do I begin? |
| Call the office at 412-828-6686. We schedule a 45 minute assessment in your home or at our local office. There is no fee for the initial assessment. We never ask for financial or personal information. We want to meet with you to discuss your needs and to address your concerns. |
| How are you different from other home care agencies? |
| ServicePoint For Seniors is a highly personalized, locally-owned home care company. We take pride in our ability to take a hands-on approach with our clients and their families. Our caregivers are matched by personality to our clients, which almost always guarantees success. Ann, the owner, was the very first caregiver and truly understands seniors and their needs. |
